AI • MACHINE LEARNING • TECHNICAL WRITING

Christina Jean Philippe

Trilingual Technical Writer & AI Documentation Specialist

Creating intelligent documentation systems for enterprise operations, AI workflows, training environments, and scalable communication systems through human-centered design.

English
Korean
Creole
Spanish
French
ABOUT

Human Communication Meets Intelligent Systems

Christina is a trilingual technical writer specializing in AI and Machine Learning with experience supporting enterprise documentation systems, analytics, project management, operational workflows, instructional design, and learning systems.

In her free time she loves to go hiking, roller skating, and traveling to new places.

EDUCATION

University of Florida

Bachelor of the Arts in Linguistics, College of Liberal Arts and Sciences

Certificate of AI Fundamentals and Application, College of Engineering

EXPERIENCE

Professional Documentation Systems

Technical Writer | North America (Mar 2024 – Present)

Developed and maintained technical documentation including industrial manuals, assembly guides, operational procedures, and regulatory documentation for internal and external users.

Built and maintained version-controlled documentation repositories using GitHub workflows, improving documentation traceability and reducing update cycles.

Structured API reference content to support multiple user types, including developers, analysts, and non-technical stakeholders.

Managed and resolved 200+ documentation and knowledge base support tickets, reducing backlog by 20%.

Documented end-to-end text analysis workflows from document ingestion through keyword extraction and topic identification.

Implemented quality review workflows achieving 95%+ accuracy.

Partnered with engineering teams to translate system behavior into documentation.

Developed dashboards using ServiceNow and Intelex.


AI Research & Learning Coordinator | University (Aug 2020 – Jan 2024)

Produced technical documentation supporting AI systems, data workflows, and research pipelines.

Applied Python and analytics tools to linguistic datasets.

Created onboarding documentation reducing onboarding time by 70%.

Facilitated stakeholder training sessions (20+ participants).

Led agile documentation projects with 95% on-time delivery.

Co-authored research documentation on AI in low-resource language datasets.

EXPERTISE

Areas of Specialization

AI Documentation

Documentation systems supporting AI workflows, machine learning, analytics, and operational intelligence.

Instructional Design

Learning systems, onboarding, technical education, and training documentation.

Enterprise Documentation

SOPs, operational systems, reference materials, and process documentation.

Operational Systems

Cross-functional process support, workflow optimization, and systems coordination.

Training & LMS

LMS environments, technical training systems, and workforce enablement.

Agile Collaboration

Agile methodologies, project management, and operational execution support.

FEATURED WORK

Documentation & Research Projects

SLEXIL User Guide

Technical documentation, onboarding workflows, and user support systems.

View Project →

A Meeting of Two Worlds

Research publication exploring oral history, linguistics, and African American language.

View Project →

Caseidyneën Saën

Educational publishing and collaborative learning documentation.

View Project →
API DOCUMENTATION

Systems & Code Documentation Projects

Text Classification API

Structured API documentation for NLP-based classification systems.

View Repository →

Text Cleaning Pipeline

Documentation of preprocessing workflows for annotation systems.

View Repository →

Evaluation Grid System

Structured documentation for evaluation and scoring workflows.

View Repository →

DOCUMENTATION IMPACT

Enterprise Systems at Scale

336+

Documentation assets developed

4M+

Operational and training impact

120K+

Teachers and learners supported

300+

Cross-functional stakeholders

SKILLS & SYSTEMS

Platforms, Documentation Systems & Tools

Platforms

Articulate ServiceNow Confluence Jira Intelex Visio

Documentation Systems

Emergency Management LMS Environmental Health & Safety Record Management Standard Work

Coding

HTML CSS Python

Operational Methodologies

Agile SQCDP SME A3 Project Management Analytics
CURRENT READING

Ideas Influencing My Work

AI & Ethics

Unmasking AI

Exploring algorithmic systems, bias, and ethical implications of intelligent technologies.

Linguistics

Vanishing Voices

Perspectives on language preservation, communication systems, and cultural identity.

Human-Centered Systems

Braiding Sweetgrass

Influencing approaches to interconnected systems, reciprocity, and sustainability.

Let’s Connect

Interested in technical documentation, AI systems, operational workflows, or collaborative projects?

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